Thursday, 13 December 2012

Learn all about the Patch 1.03 and the importance of our fans' feedback

The release of the Patch 1.03 is just around the corner and the 20th of December will bring joy in the heart of many of our fans with important changes in the 2v2 mode, and several other fixes.
To celebrate that, Jon Murphy, Pro Evolution Soccer Guru, has kindly accepted to answer some of your questions about the game and the changes to come, while thanking all the players for their support and feedback.

1) The Patch 1.03 will be released on the 20th of December. What can you tell us more about it?
The key advance, is a full extension of the 2v2 mode, which was highest on the fans’ wish list. Although it was there before, it wasn’t really what the fans expected so Konami have used this new update to make some key changes. The overall balance of the game has also been addressed, and Konami have also taken the opportunity to make a few aesthetic improvements here and there, with the movement of players now enhanced and a number of new goal celebrations added. Konami have also rectified a couple of small issues with MLO and some of the Online Modes in line with requests from the fan base.
2) The 2v2 is obviously the biggest fix of the 1.03 patch. Can you explain us a bit more about this change?
Let’s face it, PES 2013 is a stunning multi-player experience, and konami are extremely pleased with how the FCS team has responded to the demands of the fan base. While there was an acceptable 2v2 mode in the game, the team has worked to improve core elements to make it even more intuitive and to make it closer to the single-player experience, with better player switching.
3) The Black Boots and Auto-save features have been also fixed in the previous patch, thanks to our fans' feedback. How important do you consider our customer's opinions?
They are vital. It is because of fan support that konami have made such huge steps with the PES series in recent years. When konami do something right, they tell us. If konami get it wrong, they offer support and suggestions – and konami would be mad to ignore them.
Konami have an enviable number of avenues where konami can receive fan feedback, and konami thank them for their dedication and enthusiasm. Their support is vital to the evolution of the series. It may take time to address everything, konami are constantly trying!

4) Could you tell us about what is coming in the future?
Having addressed the key 2v2 issue that was top of the fans’ list, konami still have a number of elements that konami, and they, feel need attention. Konami will let you know more very soon…
5) Are you using the app myPES 2013 and what do you think about it?
I’m split between Japan and the UK a lot, so my game hours are horribly limited right nw. I have used it a couple of times, and think that it is one of the more under-rated parts of the game: it’s a simple way to get mates together for games, and extremely user-friendly. Konami are seeing a lot of growth in its use, too, and also have some superb advances in mind as konami constantly look to enhance its use.
6) Just for our fans, can you tell us what is your favourite team and favourite mode in Pro Evolution Soccer 2013?
I’m a Chelsea fan, so can often be seen handing out hammerings in the guise of London FC. And I’m a huge fan of playing 2v2 in the office – working as a team to break down an opponent really brings out your competitive streak.

Now that you know what is coming up, get your friends ready because the 2v2 mode, as you knew it, is back next week. And like Jon Murphy said, your feedback are extremely important to us so keep commenting about Pro Evolution Soccer on our Facebook page so konami can offer you the best football game!

create a league in myPES 2013 and play with your friends

Now that you know how to create a myPES 2013 account and link it to Pro Evolution Soccer 2013 (if you forgot, you can have a look at our FAQ on the subject), it is time to help you creating leagues within the app.
How to create a league in myPES 2013?
Creating a league is very simple and Konami will explain it to you in four different steps: creating a league, setup, playing the match, managing the app.
Creating a League
  • Access myPES 2013 app and select the "League" tab, on the top right part of the app.
  • Click on "Create", choose a name for your league, write a description, select a logo, and click on "Create".
  • You will now see your league appearing on your "League" screen.
  • Now, simply click on "Invite" and send an invitation to your friend so they can join your league.
Setup
The first thing you need to play league is friends, and the best thing about leagues in myPES 2013 is that you can play either online or offline.
If you are playing online, then you just need to make sure your opponents have linked their myPES 2013 account to PES 2013, and joined your league. If you need a reminder on how to create a myPES 2013 account, please check our FAQ.
If you are playing offline, you need your friends next to you, and your console or PC connected to the Internet so the game can update your stats on myPES 2013. If you are 6 to play, you need to have 6 different myPES 2013 accounts, all connected to a different profile in the Personal Data Settings, like explained in our previous myPES FAQ. Remember to assign a different name to each Personal Data, to find your friends accounts more easily.
Now that everything has been setup, it is time to play some football.
Playing the match
  • To play a game, go to the MATCH menu and select Exhibition match.
  • On the Home and Away menu, use the LB/RB buttons for the Xbox 360 and PC, or L1/R1 buttons for the PS3 to select the Profile of both players. Make sure they are both correctly connected to a myPES 2013 account, and the Facebook settings turned ON.
  • You can now play your match. When you are finished, make sure to wait until the screen displays the message about "Uploading the data to myPES".
     
Managing the app
  • After the match have been played, go to the myPES 2013 app on Facebook and click on the "Games" tab on the top right of the app.
  • You should see the game you have just played.
  • Click on "Assign to a League" and select the league you created.
  • Repeat the process with each match you played with your friends and you will be able to see who is leading the league and compare your stats.
Now that you know how to create a league, call your friends right now and start playing so you can, once and for all, put an end to your endless debate "Who is the best PES player".

Friday, 7 December 2012

ONLINE COURTESY LEVEL EXPLAINED


A lot of our players are concerned on how exactly our courtesy level works, and what actions can be taken against cheaters. To help clarify the issue, Konami wish to give our players some insight into some of the details of our courtesy level. Please bear in mind that this is as much information as Konami  an make public, however Konami have more systems in place to both detect and deal with cheaters that Konami cannot make public, as to avoid users trying to override our system.
Disconnection rate and Fair play
Before Konami explain courtesy levels, Konami have to define disconnection rates and fair plays, which help define each tier in our courtesy level rating system.
  • Disconnection rates:
The last 50 matches played are taken into consideration to calculate the disconnection rate as follows.
Disconnection
Completed Matches
Low
45~50
Slightly High
35~44
High
0~34

  • Fair Play:
After each match, players can choose to give a "Fair play" award when they feel their opponent has played the match without the use of any exploits or cheats. This is only awarded when both players give a "Fair Play" award, and not just one.

Courtesy Level
Taking into consideration Disconnection Rates and Fair Play awards, our courtesy level is then calculated:
Courtesy Level
Disconnection
Fair Play
AAA
Low
Over 300
AA
Low
100-299
A
Low
0-99
B
Slightly High
-
C
High
-

The Fair Play awards will be saved over time in your account, no matter what courtesy level you currently have, but they will only be used to determine your courtesy level when you have a courtesy level of A or higher (i.e: when you have a low disconnection rate in your last 50 matches).

Effects of low Courtesy Level
When a player has a low Courtesy Level, some limitations to his account will be set into place.
  • Courtesy level B:
Players will only be matched against other players with a courtesy level of B or lower.
  • Courtesy level C:
Some online features will be restricted until a higher courtesy level is achieved:
- They will not be able to participate in Online Competitions.
- They will not be included in Player Rankings.
- They will not be able to participate in Rival Rankings.
Furthermore players will be matched against other players with a Courtesy Level of C until their Courtesy Level increase.

Alerts
Konami have also set up an alert system to make players aware of when their Courtesy Level is about to drop to C.
  • When a player has only managed to complete 37 of the last 50 matches, a message will be displayed warning him that he is close to dropping to Courtesy Level C.
  • When a player has dropped to Courtesy Level C, he will be shown a message informing him each time he logs in and each time he completes a match.

Reporting Players
You can contact the relevant Customer Support team for your region and report players who have either used a cheat, used offensive or harassing language, or interrupted an online session illegally, so our team can investigate the situation and taken the appropriate actions.
Asia:
Website: http://konami-asia.com/en/contactus.html#cs
Email: support@konami.com.hk
US/LATAM:
Email: CustomerSupport@kde-us.com
Europe:
English: https://uk.secure.konami-europe.com/support.do
French: https://fr.secure.konami-europe.com/support.do
Italian: https://it.secure.konami-europe.com/support.do
German: https://de.secure.konami-europe.com/support.do
Spanish: https://es.secure.konami-europe.com/support.do
Please note that only reports that include the following can be taken into consideration for an investigation:
  • Name of the player being reported
  • Game platform on which the match occurred
  • A screenshot of the match where the name of both players are shown and in the case of verbal abuse, it should also show an example of the incident itself.
Unfortunately our teams will not be able to take any action if any of the previous items are missing.
Konami hope this has helped solve some of the questions you had about our online cheating system and remember that you are always welcome to contact our teams either on Facebook or on our Customer Service channels if you need any help or information. Konami will be more than happy to give you a hand if Konami can!

Thursday, 29 November 2012

PES 2013 HOW to Fix d3dx9_43.dll missing file


If you are getting an error that ‘d3dx9_43.dll is missing’ while starting an application in Windows 7, follow the following steps to fix it:
1. Go to Microsoft’s website to get ‘DirectX End-User Runtime Web Installer‘.
Click ‘Download’ to download the ‘dxwebsetup.exe’ file.
2. Execute the downloaded ‘dxwebsetup.exe’ file and it will download and install the optional DirectXcomponents.
Click ‘Finish’ when done. Try running your application now, the ‘d3dx9_43.dll is missing’ error will not appear again.

How to Download PES 2013 Update V1.02


Just follow this video instruction

Download Link = http://pes13web.winning-eleven.net/pes13w_pc/patch/

Tuesday, 20 November 2012

PES 2013 Update: Issues with Matchmaking by rating

 Update: Issues with Matchmaking by rating

We are glad to inform customers that in Ranking Match and Master League Online Quick Matches, we have been able to identify the causes as to why you were being paired with users with a rating outside the rating band shown on screen.

We did take measures so that the rating of opponents customers are paired with are more in line with the displayed band during regular maintenance on 20/11/2012.
However, this still has not fixed the issue fully and we will be taking further steps so that the matchmaking is fully accurate.

Any further updates on issue will be posted on to this site.
Konami would like to apologies for all inconveniences caused in meantime.


 

Thursday, 15 November 2012

PES 2013 Patch File / Existing Issues



                                      Patch File / Existing Issues

The new patch due in early December 2012
The new patch features:

1)Fixes to the below issues. Konami would like to apologise for all inconveniences caused.


Master League Online
 *The transfer fee and contract fee shown when signing a player is different to the one shown in the breakdown of such costs.
 * Changes to the squad and the team funds were not reflect immediately when signing/releasing players or receiving gate receipts from matches played.

Master League
*Sometimes the game would freeze when items obtained in Master League Online were used.

Performance Training
*It was impossible to complete the [Long-pass] training when Pass Assistance level was set to either [0] or [1].
*It was impossible to complete the [Manual-pass] training when the cursor was set to [fixed] when using Personal Data other than [no.1].





Edit
*Sometimes the game would freeze when importing PES 2012 data. This applies to cases where implementing the data would result in players switching to wearing boots which were issued in PES 2012 Data Pack 3.

Information
*When new Data Pack was implemented, users were forced to resart their hardware as a message informing  them of non-matching Data Pack versions would be displayed rendring some game features such as Master League Online, Competition and the Widget inaccessible.

2) The below additions due to customer requests:

General
*Users can now chose to enable or disable the Auto Save feature in game modes including Master League and Become a Legend by selecting [System] then [Auto Save] in order.

Football Life
*Players will wear boots which are unique to them in both Master League and Become a legend. Any editing done to player's boot settings will also be reflected. However, please note that this only applies to save data created after the implementation of this patch file.






Football Life
*Changes have been made to how teamwork levels between players increase.

3) General improvements to other modes to improve overall gaming experience.

The details of patch 1.02 are as listed above.

In addition to these issues, we are also aware of the below.
the exact causes are currently under investigation:

Online

1) Customers can be paired with users they added to the match Block List.
2) Sometimes, the bonus prize money earned after a Special match can be shown as being 0.
3) In Inter-Community Matches, customers are sometimes unable to substitute COM controlled players.
4) If you play a 2 vs 2 match in Ranking match, but then try to play Master league Online and any other one player online matches without deleting the guest user, no matchmaking will take place.









Master League Online

5) After matches, customers may be returned back to the Online main menu. An error message stating that an unexpected problem in communication with the PES 2013 server is then displayed.

For the issues, any updates will be posted on this site.
Konami can also report that the below issues were also fixed during maintenance on 13/11/2012

6) Courtesy level does not recover despite completing matches in the correct manner.
7) Special match bonuses could be earned in other types of matches.



Friday, 9 November 2012

PES 2013 Rating issues with Online Matchmaking

Rating issues with Online Matchmaking

Konami have received reports from number of customers that they are being paired with opponents whose ratings are outside the displayed range in Ranking Match.


We are aware of this issue and are already investigating the causes.
Any updates regarding this issue will be posted on this website.



Friday, 2 November 2012

Pes 2013 solved MLO Online Issue

Finally i Resolved Online Issue:

                            Finally i found, how to solve online issue for PC platform. If you are using 64bit OS you can't play online game ,but if you are using 32bit OS then you can play Online games. For Proof check this video.


Thursday, 1 November 2012

PES 2013 Player value wrongly displayed in MLO

Player value wrongly displayed in MLO

We have discovered that the market value of players when signing and releasing them
are displayed incorrectly under the below circumstances:

*If the value of the player including the transfer fee and the contract fee
exceeds
4,200,000,000 yen.

However, please also note that this only affects customers who chose the [yen] as their
currency unit.

In such a case :


Wrong amount: Shown in Large numbers on the top of the screen

Correct amount: the total of the Transfer fee and the Contract fee shown below. (in the breakdown section)

Please note that value of players shown in the [Breakdown section] changes in real-time and thus there may be

marginal difference in the player's market value when you actually sign or release him.

This is an issue we hope to fix with a new patch.

Any updates to the situation will be posted on this site.
konami would like to apologies for any inconveniences caused.




Wednesday, 31 October 2012

PES 2013 Emergency maintenance 31/OCT/2012

 Emergency maintenance

Emergency Network Maintenance will be held during the below times:
03:00 - 09:00 06/11/2012(UTC)


Please note that the Online Service will be suspended during these times and maintenance may be extended if required. Thank you for your cooperation and understanding.


Tuesday, 30 October 2012

PES 2013 MLO Team Fund Compensation

MLO Team Fund Compensation

Konami would like to inform customers that the date for Team Fund Compensation has now been set.

*MLO Team Fund Compensation for all customers


All customers who have played MLO between the start of service and 01:30(UTC) on 22/10/2012 are eligible.

Such customers will receive their compensation provided that they already have an MLO team or create one by 03:00(UTC) 6/11/2012


Please note that due to scale of operation, maintenance will be longer lasting between 03:00-09:00(UTC) on 6/11/2012.

All customers receiving compensation (10,000,000 euros) will receive a private notice informing them of its completion.
( Please note that actual amount will difer depending on your choice of currency).

Konami would like to apologies for all inconveniences caused and hope that you will continue to have fun with PES.


Sunday, 28 October 2012

PES 2013 Notice on compensation for Gate Receipts

Notice on compensation for Gate Receipts

We have been aware that there exist users who could play MLO and could not due to different Data Pack versions between 11/10/2012  13:30 - 12/10/2012  05:30(UTC)
*Only those who could download the Data Pack ver 2.0 until 12/10/2012 12:00 were able t play MLO.


As a result of our investigation, we have discovered that you were not able to play MLO and as the compensation for this, we have added 5700000 Euros to your Team Funds which were 500000 Euros.
(The above amount assumes that your choice of currency is Euros and the amount may appear differently due to your chosen currency.)




Thursday, 25 October 2012

PES 2013 Master League Online Compensation cont.

 MLO Compensation cont.

  Also, due to the series of inconveniences and confusion caused, we would like to offer customers some Master League Online team funds as a form of compensation.

The amount has been set at 10,000,000 euros (The equivalent amount a competition winner will receive).


*Please be aware that this refers strictly to Master League Online funds which can only used in-game.

(*) The customers receiving compensation first will be those that were logged into the game from start of our online service up until 01:30(UTC) on 22/10/2012. However, please be informed that will only be eligible if you have a Master League Online team. So please make sure you create one (if you do not have one already) by the times this happens (Dates will be announced at a later time).

Futher announcement will follow as to when the remaining customers will receive their compensation.

PES 2013 MLO Compensation

 MLO Compensation

We would like to inform you that customers fitting the below conditions will receive compensation in the form of MLO team funds.

1) Customers who were unable to play Master League Online between 13:30 on 11/10/2012 to 05:30 on 12/10/2012 (UTC).
2) Customers who were unable to take part in the Master League Online competition held between 10:12 - 15:00 on 17/10/2012 (UTC) owing to its sudden cancellation.


These customers will be compensated appropriately during irregular maintenance between 04:00-07:00(UTC) on 25/10/2012 and a personal message will be sent to each individual customer.








Emergency Maintenance

Emergency Network Maintenance will be held during the below times 04:00 - 07:00   26/10/2012(UTC).


Wednesday, 24 October 2012

PES 2013 Inter Community League :New Season


Inter Community League :The new season has Started!

To check on records from previous seasons, Please select the relavant community from [Online Community]-> [My communities] then go to Season Records


Check my another Community ,


Monday, 22 October 2012

PES 2013 Data Pack 2.0 now available on Xbox 360


Includes latest roster updates and 11 new boots
The highly anticipated Data Pack 2.0 is now available on Xbox 360 through the Xbox Live Marketplace. Our Xbox 360 users will finally have access to our latest roster updates, 11 new boots, and 3 new Spanish La Liga stadiums among other upgrades.
The Data Pack 2.0 needs to be downloaded through the Xbox LIVE Marketplace before entering the game, but if you want a quick guide on how to correctly set up your new Data Pack 2.0

PES 2013 Further Maintenance to fix slow data reflection

We would like to inform our customers that in addition to the earlier maintenance work carried out in order to address the issues with delays in Master League Online prize money, tickets and player transfers being reflected, there will be additional maintenance to further improve the current situation between 01:30-06:30 (UTC) on 22/10/2012.

However, please be informed that while we can expect data reflection times to be shortened further, we are still in the process of addressing the root cause to this issue.

Should you still expect delays, please try waiting for 1-2 hours for the data to be correctly reflected.

Wednesday, 17 October 2012

PES 2013 Emergency Maintenance 17/10/2012

 Emergency Maintenance

Emergency network maintenance will be held during the below times:
02:30 - 05:00 17/10/2012(UTC)

Please note that Konami service will be suspended during these times and maintenance may be extended if required.

PES 2013 Delayed reflection of signed & released players in MLO


Delayed reflection of signed & released players in MLO

It has come to our notice that customers have been experiencing delay with regards to the reflection of any prize money won in competition as well as changes to their squad lineup when signing or releasing players.

Through our investigation, it was found that there is roughly a delay of 1 to 2 hours for the data to be correctly updated.

So, should you release that you are affected by the above issues, please wait for 1 to 2 hours.

In the mean time, we can reveal that will be carrying out server maintenance between 02:30 - 05:00(UTC) on 17/10/2012 in order to fix this issue.

* Please note that maintenance times may be extended if necessary.

PES 2013 Facebook application myPES213 is now available


Facebook application myPES213 is now available

We are glad to inform you that after initial functional issues, the Facebook application \"myPES2013\" is now available for use.

Have fun with myPES


URL = http://apps.facebook.com/mypes-two/

PES 2013 Update: Player signing and release issue in MLO


Update: Player signing and release issue in MLO

We would like to inform our customer that we have carried out maintenance work on our server regarding this issue as previously stated.

It was discovered that the delay in prize money and changes to squad lineups were due to lag on our server and we have worked to solve this issue during maintenance, but the root cause is still under investigation.

Should you continue to experience issues with your prize money and player signings or releases not being reflected immediately. Please wait for 1 to 2 hours as previously advised.

Any updates and further details will subsequently be posted on this site.We would like to apologies for any in convenience and confusion caused in the mean time.


 

Monday, 15 October 2012

PES 2013 Tricks Skills Tutorial


PES 2013 Tricks Skills Tutorial 







PES 2013 Unable to connect on 15OCT12

Unable to connect to Game Server as it may be under maintenance currently


Regular Maintenance Times
Tuesday 06:00-09:00 (UTC)


Online Portal Site URL:
http://www.konami.jp/we/online/2013/


Sunday, 14 October 2012

PRO EVOLUTION SOCCER 2013 (PS3) NEW Patch On 11OCT2013

PRO EVOLUTION SOCCER 2013 (PS3) 


NEW PATCH FILE RELEASED

Customers who have an internet connection can update their games to the most recent version by following the below steps.

How to Implement the Patch

1. Start the game with your console already connected to the internet.

2. A message stating "The latest update data for this software has been found.

 To sign in and use this software, you must update the software to the latest version. 


 The system will quit the software and start installing."


 will be shown on screen, so select "OK" to start the update.

Saturday, 13 October 2012

PES 2013 How to install Data Pack 2.0





How to install Data Pack 2.0

Step 1 : Download this patch " http://pes13web.winning-eleven.net/pes13w_pc/patch  ".

Step 2: Install and update the patch

Step 3: Enter into the game.

Step 4: Go to Information and download the latest data pack


Step 5: Finally you have installed Data Pack 2.0 and the v1.01

Note: if you follow this steps you can able to install, otherwise you can't



Friday, 12 October 2012

PES 2013 Data Pack 2.0 Fix and availability on PS3 and PC



Data Pack 2.0 Fix and availability on PS3 and PC.

 

First of all we would like to apologize for all the issues caused by our Data Pack 2.0 yesterday, but we are happy to announce that it will be available once more after our emergency update planned for 13:00 - 15:00 (UTC) on the 12th of October, 2012.
We kindly ask you to please follow the following steps before trying to reinstall the Data Pack on PS3:
1. Remove your [PES 2013 Data Pack] from the [Game Data Management] on the XMB(Cross Media Bar).
2. Start PES 2013 and download Data Pack via [INFORMATION].
3. Choose [Transfer] in [Edit] and then press the triangle button on the League selection screen.
4. The following message will be displayed. Choose from the options.
"Revert all Registered data to Default."
Do you really want to revert all Registered data to Default? YES / NO
YES : Player line-ups will be updated in line with the Data Pack 2.0. (Edit Data will be overwritten.)
NO : Edit Data can be kept. (Player line-ups of the Data Pack 2.0 will not be reflected in the game.)

For PC users who are having trouble downloading the new Data Pack 2.0 or are seeing the 'Game out of date' error message. Please download the latest patch (version 1.01) from the below website:
http://pes13web.winning-eleven.net/pes13w_pc/patch
Please choose the version of the patch that applies to you, depending on whether you purchased your copy of the game on DVD or digital download.
Once downloaded, unzip the file and click on the patch to install it and follow all the on screen instructions.
Now that the patch is installed, Run PES 2013 and you will be able to download the Data Pack 2.0 by heading to the 'Information' tab in the top menu.

We will keep you up to date regarding the Xbox 360  version as soon as we can, and for more information please keep an eye on our Server status portal.

 

PES 2013 Notification on the Data Pack 2.0 being re-launched on OCT 12, 2012



Notification on the Data Pack 2.0 being re-launched

Data Pack 2.0 which has been suspended will be available for download after the emergency server maintenance planned for 13:00 - 15:00 on the 12th of October, 2012 (UTC).




PES 2013 Emergency Maintenance on OCT 12 ,2012




 Emergancy Maintenance on OCT 12 ,2012

Emergency Network Maintenance will be paid held during the below times:
13:00 - 15:00  12/10/2012(UTC)


Please note that the Online Service will be suspended during these times and maintenance may be extended if required.


Thursday, 11 October 2012

PES 2013 The web page detailing updates by Patch 1.01


The web page detailing updates by Patch 1.01

Currently,the webpage detailing updates by Patch 1.01 is not accessible directly from within the game.

we would like to ask you to enter the following
http://www.konami-pes2013.com/en/  to visit the we page.



PES 2013 Notification on the cancelled release of Data Pack 2.0



Notification on the cancelled release of Data Pack 2.0

We have received reports that the game froze once the Data Pack 2.0 was applied to the game.

We are now investigating into this issue,but have stopped releasing the Data Pack 2.0 which seemed to be the cause of the issue.
It will be released again once the issue is solved.

Deep apologies for any troubles and inconveniences caused.
Updated information will be shortly posted on this website